Disc Repair Terms

Customer Care

Boss Collecting aims to provide the best experience to our customers. We aim to ensure that all customers are very happy with their purchases. In the unlikely event that an issue arises, please contact us at bosscollecting@gmail.com  

FREE DISC REPAIR OFFER – TERMS & CONDITIONS

1. Offer
   This promotional offer entitles the customer to one (1) complimentary disc repair service (valued at $10 AUD) provided by Boss Collecting, subject to the terms below.

2. Australian Consumer Law
   Nothing in this offer excludes, restricts or modifies any rights or remedies the consumer may have under the Australian Consumer Law (ACL). These rights cannot be excluded.

3. Eligibility
   This offer is valid for customers who present a valid promotional code or submit a claim via the official Boss Collecting website.

4. Validity Period
   This offer is valid for 30 days from the date of issue unless otherwise stated. Expired offers may not be accepted.

5. Limit of Use
   Limit of one (1) free repair per customer. Boss Collecting reserves the right to decline multiple claims from the same individual.

6. Scope of Service
   The free repair applies to standard disc resurfacing for light to moderate surface scratches only.
   This offer does not cover:

• Cracked discs

• Warped discs

• Discs with deep structural damage

Boss Collecting may refuse service where a disc is deemed unsafe or beyond reasonable repair.

1. No Guarantee of Outcome
   While all care is taken, Boss Collecting does not guarantee that all discs can be restored to full functionality. Outcomes depend on the condition of the disc.

2. Additional Services
   If a disc requires repair beyond the scope of this free offer, the customer will be notified of any additional costs prior to proceeding.

3. Non-Transferable
   This offer is non-transferable, cannot be redeemed for cash, and holds no cash or resale value.

4. Misuse or Fraud
   Boss Collecting reserves the right to refuse any claim that is suspected to be fraudulent, duplicated, or used in breach of these terms.

5. Liability
   To the extent permitted by law, Boss Collecting is not liable for:

• Loss or damage to discs prior to receipt

• Loss or damage occurring during shipping

• Pre-existing defects in discs

Nothing in this clause limits any rights under the Australian Consumer Law.

1. Shipping (if applicable)
   Customers are responsible for shipping costs to and from Boss Collecting. Items are sent at the customer’s risk unless otherwise agreed.

2. Changes to Offer
   Boss Collecting reserves the right to modify, suspend, or withdraw this offer at any time.

3. Contact
   For enquiries, please visit bosscollecting.com

If you are looking at repairing larger commercial quantities of stock, please contact us directly at bosscollecting@gmail.com to discuss what is required.